Privacy Policy

1. Introduction

Welcome to CodeBlueIQ ("CodeBlueIQ," "we," "our," or "us"). We are committed to protecting the privacy and security of the information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our software platform, communicate with us, or otherwise interact with our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Company Information

Format Health Inc. is owned and operated by:

Format Health Inc. 12819 SE 38th Street #66
Bellevue, WA 98006
Email: privacy@formathealth.com
Website: https://www.formathealth.com

3. Information We Collect

We collect only the information necessary to operate our business and provide our Services.

Information You Provide

You may voluntarily provide:

Name
Business name
Job title
Email address
Telephone number
Organization information
Messages submitted through contact forms
Information provided during demonstrations or support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
Website usage statistics

This information helps us improve our website and user experience.

4. Information We Do Not Collect

Format Health Inc. website is designed not to collect, transmit, process, or store Protected Health Information (PHI).

Users should not enter PHI into the website.

5. How We Use Information

We use collected information to:

Respond to inquiries
Provide customer support
Schedule demonstrations
Communicate with customers
Improve our products and services
Maintain website functionality
Monitor system performance
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

We do not sell personal information.

6. Cookies and Similar Technologies

Our website may use:

Essential cookies
Analytics cookies
Performance cookies

These technologies help us understand website usage and improve performance.

You may control cookies through your browser settings.

7. Analytics

We may use analytics providers such as Google Analytics to understand how visitors use our website.

Analytics providers may collect information including:

IP address
Browser information
Device information
Website activity

You may disable cookies through your browser if you do not wish to participate in analytics.

8. Information Sharing

We may share information with trusted third parties only when necessary to operate our business, including:

Cloud hosting providers
Email service providers
Customer support providers
Website hosting services
Analytics providers
Professional advisors
Government authorities when legally required

These service providers may access information only to perform services on our behalf.

We do not sell or rent personal information.

9. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

Encryption where appropriate
Access controls
Authentication requirements
Firewalls
Secure hosting environments
Regular software updates
Employee security training

While we strive to protect information, no method of transmission or storage is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain business records
Meet contractual obligations
Resolve disputes
Comply with legal requirements

When information is no longer required, we securely delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of your information
Object to certain processing activities
Withdraw consent where applicable

To exercise these rights, contact us using the information below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

13. Children's Privacy

Our Services are intended for business and healthcare organizations and are not directed to children under the age of 13.

We do not knowingly collect personal information from children.

14. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the "Last Updated" date above and, when appropriate, provide additional notice.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Format Health Inc. Email: privacy@formathealth.com
Phone: 206-354-3538

17. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain personal information, and request correction of inaccurate personal information, subject to applicable exceptions.